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Feedback Skills: Balanced Feedback - Try and make positive comments. If there are negative ones, they may be clubbed along with positive ones to ease the pain Feedback should be given on things possible to be changed. It is incorrect to expect people to be super human. Everyone has certain personal characteristics that are hard to change Rather than telling, ask people how they might improve. This is a good way of giving feedback A feedback doesn't have to be always verbal. A smile, an appreciative nod or applause can be a positive feedback. Feedback can vary in Strategy and Content as described below: Strategy includes the following: 1. Timing - When to give and how often to give - It is recommended to give immediate feedback for knowledge and delay the feedback for a more comprehensive one. However, it should never be delayed beyond to when the student will lose interest 2. Amount of feedback - How many points and how much on each point - It is recommended to pick the most important ones & keep in mind the student's developmental level 3. Mode - Oral, Written Visual / Demo - It is recommended that the best mode be selected. Make it interactive. When someone has missed the session, a demo may be good 4. Audience - Individual or Group - Recommendation - Individual tells the learner that the teacher values my learning. Group - If class has missed the session Content includes the following: 1, Focus - On the work, process, on Student regulation or on student personally - Recommendation - When possible describe both. Describe student regulation if it will foster self efficacy. Try and avoid personal comments. 2. Comparison - Criteria for good work, to other students, students' own past performance - Recommendation - Use criterion reference to give feedback on criteria, Norm reference when it comes to comparison with other students and self-reference when it comes to giving feedback on students' past performance 3. Function - Descriptive or Judgemental - Recommendation - make it descriptive, don't judge. 4. Valence - Positive or Negative - Recommendation - Use positive comments. Accompany negative comments with positive suggestions 5. Clarity - Is it clear to the student or unclear - Recommendation - Use vocabulary clear to the student. Consider the student's developmental level 6. Specificity - Nit picky, just right or overly general - Recommendation - Don't Nit pick. Give feedback enough for the students to know. Identify errors, however, don't correct everything. Make students wonder 7. Tome - Implications and what students will hear - Recommendation - Show respect for students. Offer comments that will position them as a Change Agent.

SPJIMR
Bhavan's Campus
Munshi Nagar | Dadabhai Road,
Andheri West | Mumbai - 400 058, India
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