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Thanks Ma’am for the wonderful insights. We often come across situations where we wish to communicate our ideas or thoughts to others but they do not land up the right way on them. This issue is truly regular in our everyday collaborations be it in individual or business correspondence, which can result in unintended consequences. One of the most important reason behind the aforesaid issue is the Impact-Intention gap that has been talked upon in the above mentioned blog. As we all know, no two people are the same when it comes to comprehending the thoughts of others. The understanding of a recipient in a communications channel is often clogged by his own opinions and judgements. So, it becomes imperative for us to be conscious of the way we communicate with others to make our intentions clear to them. Be it a formal or an informal communication, we need to be careful about the choice of words that we use, our gestures as well as the tone in which we communicate. These verbal as well as non-verbal modes of communications do have an impact on the person with whom we communicate. I believe that it is much easier to bridge the Impact-Intention gap in our personal correspondences (i.e. with friends and family) than in the case of business communication (i.e. with our managers/clients). The reason I feel the same is that we know and understand our near and dear ones much better than the people from our workplace, which ultimately helps us in making our point clearer to them with the help of minimal efforts at our end. Even in the cases when we feel that there is such kind of a gap, personal relations always provide us a chance to bridge the same with the help of informal communication. The problem on the other hand is much graver in our business correspondences, where we come across new people, about whom we have a little or no knowledge. So, how to handle the situations like these? From my past involvements in and around the industry, I believe that it is best to make your point of view/ your intentions as clear as possible while communicating. Also we should articulate our thoughts in the simplest way possible which can be comprehended easily by the recipients. Another possible solution for the same has been already touched upon in the blog wherein we should ask for feedback from the person we are communicating. This will have twin benefits for us in a way that we will be able to assess the impact that we have on others as well as it will help in transparent communication which will ultimately be beneficial in bridging the communication gap. As future pioneers, I believe that it is critical for us to comprehend the issue of Impact-Intention gap in order to be successful in our everyday correspondences.

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