Add new comment | SPJIMR

Add new comment

Dear Ma’am, the article is very interesting and thought provoking. I totally agree with the point you made about communicating your intention and asking for feedback to understand the impact. We all should be able to communicate effectively with one another to succeed in any area- be it workplace, school, colleges, or public. People hear things using their own filters, listening to your point and understanding it according to their mind, due to which messages sometimes are misunderstood. This once happened to me when I was supposed to give feedback to one of the junior associates. I knew that he is giving his best to ensure that the deliverable is error free and delivered in the stipulated time, but due to some glitches, he was not able to achieve a confidence level that he could do it. To boost his self-esteem, I started giving my opinion by first of all appreciating for his attention to detail which he was good at, then taking it up to the next level by criticising him regarding the quality and time that he took for making that deliverable. I could see that he was convinced with what I communicated to him and at the same time saw him getting relieved after the feedback session. The appreciation boosted his morale and the criticism motivated him to work harder and smarter. Although it could have been done better, I think the right thing to do is by letting people know that you care about them and you want to make them good by bringing a change in their life. So, I believe it is very important to think before you act by putting yourself in their shoes and realizing the feeling of receiving criticism on something you have worked a lot. As is also rightly said by Tony Robbins - “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” When you are working with a group of people, you need to have a clear understanding of how to communicate your ideas effectively to make a lasting impact. It is true that no two organizations or people have similar strategies of giving and receiving feedback. However, in all situations, formulating good communication skills along with smart strategies can become a key to success in professional as well as personal life. This article gave me a clear understanding of telling people that you care about them and providing genuine thoughts so that people have faith in you. Seeing the positive change in people can make you understand how communication can hinder or facilitate one’s life.

Bhavan's Campus
Munshi Nagar | Dadabhai Road,
Andheri West | Mumbai - 400 058, India
Tel:+91-22-2623-0396/ 2401

Delhi Centre
Bharatiya Vidya Bhavan Campus, 3rd Floor
Gate No. 4, Copernicus Lane
Kasturba Gandhi Marg, New Delhi-110001
Tel: 8130545577, 011-23006871, ext-871